Payment & Refund Policy
Transparent, secure, and fair payment terms for all bitsms.org SMS verification services
Payment Methods
Credit/Debit Cards
We accept all major credit and debit cards including Visa, Mastercard, and American Express.
- • Secure SSL encryption
- • Instant payment processing
- • No additional fees
Cryptocurrency
Pay with Bitcoin, Ethereum, and other popular cryptocurrencies for enhanced privacy.
- • Bitcoin (BTC)
- • Ethereum (ETH)
- • USDT (TRC20/ERC20)
Pricing Structure
Pay-Per-Use Model
You only pay for the SMS messages you actually receive. No monthly fees, no hidden costs. Prices may vary by country and service.
Account Funding Policy
Important: Account Funding is Non-Refundable
All funds added to your account balance are FINAL and NON-REFUNDABLE. Once you fund your account, these funds cannot be withdrawn, transferred, or refunded to your original payment method under any circumstances.
Account funding is considered a purchase of account credits, not a deposit. These credits can only be used for our SMS verification services and cannot be converted back to cash or refunded.
SMS Service Refund Policy
Dashboard Refunds for Failed SMS
Refunds are ONLY available through your dashboard when an SMS message is not received. If you request a phone number and do not receive the expected SMS within the allocated time frame, you may request a refund directly from your dashboard.
Refunds for failed SMS deliveries are processed as account credits back to your account balance, not as refunds to your original payment method.
No Refunds For
- Successfully received SMS messages
- Numbers that were successfully rented and activated
- Account funding or account balance top-ups
- Unused account credits or balances
- User errors, including incorrect number selection
- Third-party service issues or platform restrictions
Refund Processing
Refunds for failed SMS deliveries are processed as account credits within 24 hours of approval. These credits are added back to your account balance and can be used for future SMS services.
Note: Refunds are NOT processed to your original payment method. All refunds are in the form of account credits.
Important Terms & Conditions
Payment & Refund Terms
- • Account funding is FINAL and NON-REFUNDABLE - No exceptions
- • Refunds for failed SMS are only available through the dashboard
- • All refunds are processed as account credits, not to original payment method
- • Refund requests must be made within 24 hours of the failed SMS attempt
- • We reserve the right to deny refund requests that do not meet our criteria
- • Abuse of the refund policy may result in account suspension or termination
- • Prices are subject to change without notice
- • All sales are final except for failed SMS deliveries as described above